3621 candy crush

Spring_Ho

I have finished 3620 and the icons of 3621 upwards are there but not active while I clicked on it, not respond at all, why??? 

_Elsa_

Hi Spring Ho, where are you playing the game - computer or mobile device?  Are you clearing out the history?  Please make sure that level 3620 has stars on it because some times the avatar gets stuck on a level and no stars show up.

Spring_Ho

Hi Spring Ho, where are you playing the game - computer or mobile device?  Are you clearing out the history?  Please make sure that level 3620 has stars on it because some times the avatar gets stuck on a level and no stars show up.

I used computer to play it, I did clear the history and I passed 3620 too