Piggy bank problems

Mfuj21

my piggy bank is full, but whenever I try to unlock it I get an error message saying ‘ooops, something went wrong.’  If I try to purchase from the store it says purchase unsuccessful, no money was removed from your account.  Can you please help me with this?

_Elsa_

Hi Mfuj21, I believe there is a glitch with the piggy bank.  Try to follow the steps from here since purchases cannot be handled on this site. 

https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

_Elsa_

Hi Mfuj21, I believe there is a glitch with the piggy bank.  Try to follow the steps from here since purchases cannot be handled on this site. 

https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Zenxs_

Hi, I have this exact problem. But the links above are no longer working. Can you please help me? Thank u