Buddy Challenge bug

Indrid_Cold

My buddy and I have won 30 mins colour bomb but when I claim it a pink rosette appears (telling me we have a winning streak of 2) and then I cannot go any further. The game just freezes.

Please can you get rid of the stupid pink rosette!

_Elsa_

Hi Indrid, it might something new because I did the buddy challenge yesterday and didn't get that.  Can you just "x" out not to do the challenge?

Indrid_Cold

Thanks Elsa. It did eventually sort itself out, so I hope they have fixed it now. 

_Elsa_

Hi Indrid, someone else reported this on King Care yesterday and another person uploaded a print screen so that I saw it.  I'm glad that it sort itself out.  If anyone else writes about it here during the weekend I can tell them that it got resolved on its own.  Thanks for updating me.

Marie_Haggarty

Hi Indrid, someone else reported this on King Care yesterday and another person uploaded a print screen so that I saw it.  I'm glad that it sort itself out.  If anyone else writes about it here during the weekend I can tell them that it got resolved on its own.  Thanks for updating me.

It is still happening to me. It has not sorted itself out.

Cee_Crush

I had this same issue and although it eventually resolved, it was very annoying waiting several hours. It’s been a couple of days and now it is happening again. Hope some one fixes this to prevent it.

_Elsa_

Hi Cee Crush, I reported it to the King Admin but I don't know if this glitch is a #1 priority.  It should be but is it!  I wish I knew what went on behind the scenes when they have to fix these glitches.  

_Elsa_

Just got an update from a King Admin regarding this and she said that a fix is in place and should be fixed with the next game app release which "might" be in another week.

Indrid_Cold

It did happen again today, although it eventually fixed itself. If the rosette appears in the middle of the screen, all is fine, a ‘Sweet’ button pops up and away you go.

If the rosette appears in the bottom right quadrant, then you have to log out and wait.

_Elsa_

Hi Indrid, thanks for posting here and letting us know!

Evie_Michel

I’m having the same problem. It tells me I’m on a win streak of 17 and is frozen. The only way to get rid of it and reset is to swipe up on my iPad and restart the app. Then I’ve lost the reward. So frustrating