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My buddy and I have won 30 mins colour bomb but when I claim it a pink rosette appears (telling me we have a winning streak of 2) and then I cannot go any further. The game just freezes.
Please can you get rid of the stupid pink rosette!
Indrid, I was told that it is going to be fixed with the next game app release which should be within a week.
My buddy and I won our challenge but I could not claim the prize, because of the pink rosette, and so I could not contribute to the next challenge, and we lost!
Please can you fix this or get rid of the rosette!
This is still happening. It usually works eventually, but you have to log out and go back later.
The buddy challenge used to work perfectly well, the problem started with the pink rosette. I don’t care how long my winning streak is, just get rid of the stupid rosette!
Still not working!!!! It worked for one day correctly and now back to freezing again!!! P
Hi Evie, as I wrote above it should be fixed with the next app release so let's hope that the week goes by fast.
I’m having the same problem. It tells me I’m on a win streak of 17 and is frozen. The only way to get rid of it and reset is to swipe up on my iPad and restart the app. Then I’ve lost the reward. So frustrating
Hi Indrid, thanks for posting here and letting us know!
It did happen again today, although it eventually fixed itself. If the rosette appears in the middle of the screen, all is fine, a ‘Sweet’ button pops up and away you go.
If the rosette appears in the bottom right quadrant, then you have to log out and wait.
Just got an update from a King Admin regarding this and she said that a fix is in place and should be fixed with the next game app release which "might" be in another week.
Hi Cee Crush, I reported it to the King Admin but I don't know if this glitch is a #1 priority. It should be but is it! I wish I knew what went on behind the scenes when they have to fix these glitches.
I had this same issue and although it eventually resolved, it was very annoying waiting several hours. It’s been a couple of days and now it is happening again. Hope some one fixes this to prevent it.
Hi Indrid, someone else reported this on King Care yesterday and another person uploaded a print screen so that I saw it. I'm glad that it sort itself out. If anyone else writes about it here during the weekend I can tell them that it got resolved on its own. Thanks for updating me.
Thanks Elsa. It did eventually sort itself out, so I hope they have fixed it now.
Hi Indrid, it might something new because I did the buddy challenge yesterday and didn't get that. Can you just "x" out not to do the challenge?
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Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
