Lost all my progress after logging into Facebook!

Arianna_Lopez

I was playing candy crush (without an email or logging into Facebook) and I was on level 888 and I logged into Facebook to ask for lives and I lost all my progress, I tried logging out but my levels didn’t come back! Please help me i’ve been working on this for years now

Creative_Elsa

Hi Arianna, if you do not play the game through Facebook or the Kingdom then you can lose your progress at any time.  They save your progress on their server.  I am going to give you a link and ask you to follow the steps posted.  They can get you back on track but please make sure that you use Facebook in the future.

https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep