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Just today the quit button will not let me reset you just have to play that level or loose

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12357…12

Answers

  • _Elsa_
    _Elsa_ Posts: 36,683 Sweet Legend
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    Hey guys, I heard that with the next game app release there should be a fix.  This should be in about a week but I don't yet what the fix is so we will have to wait and see.

    Flag · Helpful Sweet Love Haha
  • Jackie_Coe
    Jackie_Coe Posts: 104 Level 3
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    Hey guys, I heard that with the next game app release there should be a fix.  This should be in about a week but I don't yet what the fix is so we will have to wait and see.

    I sincerely hope that you are right Elsa. Fingers crossed!
    Flag · Helpful Sweet Love Haha
  • Eileen_Casey
    Eileen_Casey Posts: 1 Newbie
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    Hey guys, I heard that with the next game app release there should be a fix.  This should be in about a week but I don't yet what the fix is so we will have to wait and see.

    Fingers crossed - it's taking me almost a week to pass a level right now!
    Flag · Helpful Sweet Love Haha
  • Jackie_Coe
    Jackie_Coe Posts: 104 Level 3
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    Elsa,

    Have you heard any more?

    Loosing the quit/reset hurts more than space dash/morts.  It seems such a long time since it went!

    Has anyone got any further news please?

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  • JC_Morgan
    JC_Morgan Posts: 14 Level 2
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    Has anyone ever had a direct reply from customer care please?

    Also I see there is a tick to say it is resolved, obviously that is incorrect, the question is NOT ANSWERED so please keep trying to help.  Thanks Jackie 

    Hi Jackie, I have the same problem! No answer from anyone. I don't understand the Resolved on your first post... Did you get an answer since?
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  • JC_Morgan
    JC_Morgan Posts: 14 Level 2
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    Hi Jackie, you have to exit out of the game before making a move.  If you play even just one move it's recognizing that you played the game.  Is that what happened to you or is it something else?

    I have exactly the same problem. No solution yet.
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  • JC_Morgan
    JC_Morgan Posts: 14 Level 2
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    Happening to me too. I'm on 3665 and waiting for new levels tomorrow. This is going to make things so much more difficult if we can't reset.

    I'm at 3479 and same problem.
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  • JC_Morgan
    JC_Morgan Posts: 14 Level 2
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    Hey guys, I heard that with the next game app release there should be a fix.  This should be in about a week but I don't yet what the fix is so we will have to wait and see.

    I made an update yesterday and nothing changed :(
    Flag · Helpful Sweet Love Haha
  • _Elsa_
    _Elsa_ Posts: 36,683 Sweet Legend
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    Hi Jackie, I haven't heard anything yet.  I know that lots of these challenges have glitches right now but I don't know how they are prioritizing which to fix first.  I am not privy to that information.

    Flag · Helpful Sweet Love Haha
  • Jackie_Coe
    Jackie_Coe Posts: 104 Level 3
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    Just done an update...........

    IT HAS MADE NO DIFFERENCE WHATSOEVER...........Grrrrr!

    Flag · Helpful Sweet Love Haha

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