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Level 2
The Piggy Bank used to cost £2.99 which used to be automatically charged to my mobile bill.
Yesterday when I attempted to purchase the Piggy Bank I was presented with several payment options.
I chose mobile, and an additional Transaction Charge of £2.01 was added making the total price for the Piggy Bank £5.00.... Seriously????
Candy Crush has 10's of millions of players and this is how we get treated by the Studio???
And then you make as wait weeks before you get your finger out of your ***** and fix Game Breaking bugs?
The Studio is Seriously taking The Michael out of its player base.
This is not the way to treat the people that play your games and keep you in business....
HI Maurice,
Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1