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Why has Candy Crush Saga suddenly started crashing?
Judith_Steele
Posts: 5
Level 1
in Support
For the past few days Candy Crush Saga crashes at all stages of playing the game and costing a life every time. The worst is when I have successfully finished a level but the game crashes before it gets through all the finishing steps. Then I not only lose a life but I have to repeat a level I already completed.
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Answers
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Hi Judith, I am going to have a King Admin check this out. Thanks for writing here.
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Judith, if you see my response can you please let me know if you are playing on Windows 10 because I am starting to see messages here that the game is crashing on Windows 10 since the new episode came out this week?
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Yes, I'm playing on Windows 10.
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Thanks for letting me know. I already notified them but now I will confirm that it was on Windows 10.
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The Windows 10 version is still crashing although once last week I got through 5 lives without a crash. Every other time it has crashed so I just gave up.
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Hi Judith, I am starting to think it's a Microsoft glitch because I just saw a couple of messages posted here that it's now happening on Windows 7 too. I wrote to the King Admin to find out if King can contact Microsoft to find out what's going on.
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