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candy crush still crashing

Oliver_Wallace

Hi all, I hope there is some help out there. I have been playing candy crush for some time now and without any issues until the past couple of days, I'm at level 1250 and candy crush keeps crashing, this is very annoying especially when you have completed a level and then it just dies. This is the only game I play and have been enjoying it very much until now with its constant crashing. Yes I have done a full windows up date and also an update for candy crush its self and still no joy, I'm using the same pc I always have and have not installed any new programmes and have done a full virus check and have no issues. Any help will be very much appreciated as the longer this continues I'm loosing my ranking and bonuses. Thank you for your time. Regards

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Creative_Elsa

Hi Oliver, you are more than welcome! I just wish that I had a solution to this.

Oliver_Wallace

Thanks Elsa, I will just have to wait and see if it gets fixed, thank you for your help.

Creative_Elsa

Hi Oliver, I don't know what's going on but now I'm wondering if it's a Microsoft glitch and not a King glitch because the studio is always on top of these glitches and fix them right away so maybe they are waiting for Microsoft to update their end that will fix it.

Oliver_Wallace

Sorry to say still crashing

Creative_Elsa

Hi Oliver, I haven't heard anything about a fix yet. Please let me know with today's new episode if it gets fixed.

Creative_Elsa

Hi Oliver, it has been reported as a Windows 10 glitch but I don't know how long it will take to get it fixed. I'm not sure if they have to contact Microsoft for a fix.

Oliver_Wallace

Hi Elsa yes im using win 10

Creative_Elsa

Hi Oliver, are you playing the game on Windows 10 because a lot of players are having this issue playing it using Windows 10? Please write back and let me know if it's on Windows 10.