was playing on spaceship planet

Diana_Miller

the game went white then I had to reset.  I am now on old game format. What happened? I want the newer game format. I was competing with others and really liked the game. Why did it do this??????????? My computer is new with windows 10 so, there should not be any problems

Creative_Elsa

Hi Diana, it sounds like your game definitely went back to the old version.  Here are some tips to help you get back on track:  https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back