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Candy Crush recognizes me as a new player and I am back from over level 1800 to level 1

Linda_Cullen
Linda_Cullen Posts: 1

Level 1

I may have signed in with a different email account or something but I went from over level 1800 back to level 1. This may have occurred when I got a new phone.

Answers

  • Kari_Lenell
    Kari_Lenell Posts: 3

    Level 1

    Did you have your Candy Crush account synced with your Facebook account on your previous phone? The same thing happened to me when I activated my new phone then I logged in with my Facebook and it all of my progress saved. If you may have used a different email I would try to recover that email because I would really hate to have to redo all of those levels and I'm sure you would to. Lol

  • marjan
    marjan Posts: 2

    Level 1

    نظرتان را تایپ کنید
  • marjan
    marjan Posts: 2

    Level 1

    نظرتان را تایپ کنید
  • PummyRaj
    PummyRaj Posts: 45,123
    Hello @marjan

    A Warm Welcome to the King Community, where you can seek Answers from your fellow players :)

    I am very sorry to say that the Community supports English language ONLY for everybody to communicate and understand better.  Please come back and post your Question in English through this link   https://community.king.com/en/candy-crush-saga/post/question/support

    If you need help with translating the language, you can use the "Google Translator"...  here is the link   https://translate.google.com/

    Hoping to see you back & looking forward to assist you further :+1: 
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