Candy crush saga restarted at the beginning and i lost my progress

Tanda

I was somewhere over level 1500 honestly didn't keep track. Playing earlier this morning I went to use my lollipop hammer and it said it was blocked. When I went to restart the level all my boosters were blocked. Then a prompt came up I believe about some update and agreeing to the usage rights I honestly didn't bother reading because I knew I just had to click submit. After doing that my game restarted at level 1. I was not connected to Facebook. I did try going in and clearing my cache and I turned my phone on and off. That did not work! 5 years of plating gone. I am playing on a samsung galaxy S7 and chrome version 68.0.4430.91

Creative_Elsa

Hi Tanda, follow the steps here to help you get your progress back:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep