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Is there a way to unsync my king account from a permanently deleted facebook account?
I'm trying to sync to another facebook account and there is no way for me to do so if the king account is connected to the deleted fb account.
Wow that is the strangest thing. How do they know who I am? See if you can reply and tell them that Elsa does not have the answer. I'm also going to forward this message to my King Admin to see if she has an answer for both of us. Thanks for letting me know. I won't be near the computer for the next couple of days but will check on you when I get back online.
Hmmm they redirected me to you and nothing else.
"Elsa thinks they have the answer to your question "Unsync from deleted facebook account", head back to King Care now to check it out, let Elsa know if they answered the question by choosing the answer as solving the question. You've got a hot topic going, has one of the answers solved your question? If so select one to solve the question."
Thanks for the effort though. Should I reply to the noreply email?
Thank you for letting me know this. I hope that they can help you and then I will have an answer for other players.
Thank you, I've contacted them and will report the results in this thread.
Hi Zeniyan, it can't be unsynced but the progress can be synced. Please follow the steps from here: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
If the troubleshooting doesn't work then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can manually add your progress to your new Facebook account.
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This discussion was created from comments split from: 💛 A Thank You Note from the Candy Crush Team.
can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Ang Ganda sobra
Finally got rid of black blobs on Candy Crush, but have now appeared on Alpha Betty. Screen just flickers on Candy Crush. What is the problem? Why is King not publicly addressing these VERY WIDE spread issues, and why is it taking so long to fix? All issues started after recent updates. Android phone... I miss my games!!!
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
