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Candy Crush won't connect to Facebook

I am using Windows 10 and have been having that crashing issue for over a week now. Tonight I can't connect to Facebook. Are the two problems related or do we have another issue to contend with?

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Stephanie-33

Hi Stephanie, yes Windows 10 is a glitch and has been reported to the studio. We are waiting for a fix. Regarding Facebook, I stopped playing this game through Facebook because there are always so many issues. I only play through the Kingdom now. You might want to get a Kingdom account and you can read more about it here: https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account

I have figured out how to sync my progress but it will only take me as high as level 2825. I should be as 3758. I am using a compatible browser according to the information in the video. What am I doing wrong.

Stephanie-33

Hi Stephanie, yes Windows 10 is a glitch and has been reported to the studio. We are waiting for a fix. Regarding Facebook, I stopped playing this game through Facebook because there are always so many issues. I only play through the Kingdom now. You might want to get a Kingdom account and you can read more about it here: https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account

Thanks for the suggestion Elsa but I can't see where I can sync my progress. Do I have to start at level 1 to play on king.com?

Creative_Elsa

Hi Stephanie, yes Windows 10 is a glitch and has been reported to the studio. We are waiting for a fix. Regarding Facebook, I stopped playing this game through Facebook because there are always so many issues. I only play through the Kingdom now. You might want to get a Kingdom account and you can read more about it here: https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account

Accepted answers

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Creative_Elsa

Stephanie-33

Hi Stephanie, yes Windows 10 is a glitch and has been reported to the studio. We are waiting for a fix. Regarding Facebook, I stopped playing this game through Facebook because there are always so many issues. I only play through the Kingdom now. You might want to get a Kingdom account and you can read more about it here: https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account

Thanks for the suggestion Elsa but I can't see where I can sync my progress. Do I have to start at level 1 to play on king.com?

Stephanie-33

Hi Stephanie, yes Windows 10 is a glitch and has been reported to the studio. We are waiting for a fix. Regarding Facebook, I stopped playing this game through Facebook because there are always so many issues. I only play through the Kingdom now. You might want to get a Kingdom account and you can read more about it here: https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account

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