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When will intermittent crashing on Windows 10 end?

Jane_Van_Fleet
Jane_Van_Fleet Posts: 13

Level 2

Three days ago I reported the crashing issue on Windows 10. Today I was able to finish a complete series without a crash but now the site is going down again. I've had to clear 3762 twice because CCS crashes in the midst of playing. The same for 3763. I had over 3,750,000 the first time it crashed. I'll return to play when I'm notified the connectivity issue is resolved. It's too frustrating and costly to continue to play with this matter unresolved.

Answers

  • _Elsa_
    _Elsa_ Posts: 37,311

    Hi Jane, I wish that I could give you an answer on that but I haven't heard anything from the studio.  They are aware that it is a glitch but I haven't heard that it's been fixed yet.

  • Jane_Van_Fleet
    Jane_Van_Fleet Posts: 13

    Level 2

    Is it possible to be notified when it is fixed or should Windows 10 users just experiment each day on their own?

  • _Elsa_
    _Elsa_ Posts: 37,311

    Unfortunately, I don't get any updates ahead of the players so I guess it's a matter of trying it daily.  Are you playing any of the other games?  Maybe play those while waiting for this fix.

  • Khushbu_Kashyap
    Khushbu_Kashyap Posts: 2

    Level 1

    Have to uninstall the ile the cause the error then find file explorer windows 10 from your computer after that issue will be fixed.

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