why can I not play this game on my PC?

delivermefree

will not fully load on facebook. I am using windows 10 so i was told to download from microsoft store and it started me from level 1 and that made me angry. Not getting any request. The one downloaded from store always says connection to facebook cancelled. Someone needs to fix this.

Creative_Elsa

HI delivermerfree, Windows 10 has a glitch and it was already reported to the studio.  We are all waiting for a fix.  If you never downloaded the game app before and just played with the installed game on Windows 10 that could be why you are having a problem too.  If you are back to level 1 and need your progress back, please follow the steps here:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep