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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I cannot find my piggy bank. It was there this morning. It was full as of this morning. Now I can’t find it anywhere and I am ready to empty it.
I will pass this on to the Moderator for you and she can look into your account to see what might have happened, or find out if this is a glitch or something like that. Hang in there. I will pass this on for you now.
It’s still not there. I tried to clear the cache for the game but cannot find it. I don’t know if you have this capability with an iPhone. Please help! Lol
No problem...that is what we SuperStars do. I don't have anything else to do right now, so I love coming here and helping the players on my off-time. I don't know if it is the same on an iPhone as it is on Android, but in Settings, you look for Apps, choose the game name (Candy Crush), click on Storage, and in there you will see Clear Cache and Clear Data. Only clear the Cache because clearing Data will make you lose your boosters (not your progress though as long as you are connected to The Kingdom or FB). Once you clear the cache, you just need to relaunch the game, reconnect to The Kingdom or FB, and see if the Piggy Bank is there after that. If not, as I said, I will be glad to pass it on to the Moderator who can look into it more since they have all the account info that we don't. Hope that helps! Have a great rest of your day and don't hesitate to ask if you need anything more!
How do I clear the cache? Thank you so much for your help and quick reply.
Oh dear. I am so sorry to hear this Lisa. Can you try clearing the cache on your device to see if it shows up? If not, I will be glad to pass this on to a Moderator for you so you can get that sweet, sweet reward! Let me know! Thanks for writing and I hope you have the best day!
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yes I need to ask question about my game Candy Crush I am on level 4 84 and I need to delete that because the other phone I got I am on level 1190 I really need to keep this I am so far up there so I will delete one of them and that's level 484 thank you for your support
AMy ad free move off
I've got to level 10054 and have been stuck on it for days, I cannot move I have tried nearly everything. Does anyone have any suggestions without my having to send £80 on bonuses?
Realizei uma compra ontem, já realizei todos os processos e mesmo assim não recebi.
were can I play the game
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…