Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Mieke, are you saying that it opened up at level 1? Where are you playing the game - computer or mobile device? Here is some information for you regarding lost progress: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep