LOST HELMETS

Rabi_Pal

Dear Admin's Suddenly my candy crush saga have closed and i lost my all helmets, in previous update was, "if suddenly game have closed then after open the game u will go back with your helmets", but now it's absolutely rubbish... please do something.. Awaiting for response.. 

_Elsa_

Hi Rabi, the challenge is not working properly and has already been reported to the studio.  We are all waiting for a fix.

Niki_Borsas

But I’ve been experiencing the same issue for 4 weeks now. ...

So I have had an update on my candy crush within iOS, and the helmets still disappear. Now what I have to wait another 4 weeks like this, for nothing? Why bother playing if I can’t compete in the side challenges etc. This is complete bs. 

_Elsa_

Hi Niki, unfortunately the Space Dash was not a priority since there was a Windows 10 crash that needed attention.  I know that a lot of the challenges have glitches but I don't know in which order they will be resolving them.

Staci_Lopez

I know it’s not a fix to the issue, but I’ve found that if I lose a helmet, I just go to level one and play it several times until it gets back to the max. Then go back to the level I’m on and go from there.