Help

Богиня_Ибонехтут_5812

Help me! Ive lost all my progress after signing in with my facebook account:(  I was playing as a guest under nickname as "murochka", i was at level over 2000+:( all my levels synced back to 1 and lost all my progress after signing in with my facebook account:(

Creative_Elsa

HI there, when you don't play the game through Facebook or the Kingdom you can lose your progress at any time.  Please follow the steps in this link to help you get your progress back:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

The troubleshooting might not help because you weren't playing through Facebook.  If the troubleshooting doesn't work then in the last paragraph click on the "here" hyperlink and complete the contact form.  They can manually add your progress back but please make sure that you play through Facebook from now on or this might happen again.