Why is my progress not recording

Question

In the island race game, my progress stuck on 930 in spite of winning several levels, why?

Kathleen · Answer

Hi Kathleen, try to clear the history on your mobile device.  Shut down the device for 10 seconds and then reopen it.  Reopen the game and try the challenge again.  I haven't heard of anyone being stuck on this challenge this weekend but maybe it's a new glitch starting.

apparently it was because i past several levels, all without red ones and the challenge was that

Creative_Elsa · Answer

Hi Kathleen, try to clear the history on your mobile device.  Shut down the device for 10 seconds and then reopen it.  Reopen the game and try the challenge again.  I haven't heard of anyone being stuck on this challenge this weekend but maybe it's a new glitch starting.