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Tonight everytime i get a new ship it freezes and won't go off the screan for me to click the next

Angie_PostAngie_Post Posts: 2 Newbie
in Support

Tonight everytime i get a new ship it freezes and won't go off the screan for me to click the next level. then I have to refresh and loose my ship. Can you fix this?

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Answers

  • Laura_GrosvenorLaura_Grosvenor Posts: 1,574 Level 4

    Angie, I will forward this to the Moderator for you. Thank you for writing.

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  • Hey! Would you like to give us your opinion?

  • QueenMiaQueenMia Posts: 12,489 Community Manager

    Hi Angie,

    In order to be able to help you, I'd need more info. Could you tell me what platform you're playing on? Please make sure that the latest version is in place and clear cache and cookies regularly.

    Thanks in advance!

    Mia


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  • Angie_PostAngie_Post Posts: 2 Newbie

    Hi Angie,

    In order to be able to help you, I'd need more info. Could you tell me what platform you're playing on? Please make sure that the latest version is in place and clear cache and cookies regularly.

    Thanks in advance!

    Mia

    I am on Candy crush Saga level 740 now.
    Flag · Helpful Woah! Sweet Love Haha
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