Lost Progress after connecting to Facebook

Question

I connected to facebook to save my progress and lost all my progress, i was on a level  beyond 512, i spent years playing this, how can i go back?I tried re-installing it but still i cannot get back my progress and i am at level 1 now.

Please help me as i am obsessed with this game and can't loose my progress.

Creative_Elsa · Answer

Hi Nilam, did you follow the steps in the link that I suggested?  The only other solution is once you have tried the troubleshooting then in the last paragraph there is a "here" hyperlink.  Click on it and complete the contact form.  Someone can go into your account and manually add back your progress.

Nilam_Jha · Answer

please help me as soon as possible as i am still stuck with the above question

Creative_Elsa · Answer

Hi Nilam, please follow the steps on this link to help you get your progress back:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep