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didn't receive reward on treasure chest today after having the highest score 6790. any help

George_Garcia

Got highest score for multi-day contest in Candy Crush Saga which ended today . My score was 6790 but the game won't open the chest of bonuses. It just starts another multi-day contest...

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Xarly

Hi George,

Apologies for the issues. I've sent some gold bars your way as a compensation. I hope it helps!

We've forwarded the issue to the studio, so make sure you always have a good connection and your browser is up to date to prevent problems like these happening often.

Cheers,

Xarly

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Creative_Elsa

Hi George, Xarly wrote above that he added gold bars to your game so I do not think that you are going to get any additional from last week. I assume that what he gave you covered last week's challenge.

George_Garcia

Hi George,
Apologies for the issues. I've sent some gold bars your way as a compensation. I hope it helps!
We've forwarded the issue to the studio, so make sure you always have a good connection and your browser is up to date to prevent problems like these happening often.
Cheers,
Xarly

Thank you for listening!

George_Garcia

Just about 20 minutes ago I did receive the rewards for the latest challenge Denize Star Dust. Thanks. Still hoping for results from last week's Dexter Space Race. ...

George Garcia

George_Garcia

Thank you.

Creative_Elsa

Thanks @Xarly for responding so quickly!

Xarly

Hi George,

Apologies for the issues. I've sent some gold bars your way as a compensation. I hope it helps!

We've forwarded the issue to the studio, so make sure you always have a good connection and your browser is up to date to prevent problems like these happening often.

Cheers,

Xarly

Creative_Elsa

Hi George, I will forward your message to a King Admin to see if he can offer you further assistance.

George_Garcia

Now it's in the middle of Denize"s Star Race. The ticket number for not getting rewards of Dexter's Space Race is 7266944. I cleared the cache etc on both my google chrome and safari browsers but no luck...

George_Garcia

The challenge was Dexter Space Race.

Creative_Elsa

HI George, which challenge are you talking about? Can you give me more information please?