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Got highest score for multi-day contest in Candy Crush Saga which ended today . My score was 6790 but the game won't open the chest of bonuses. It just starts another multi-day contest...
Hi George,
Apologies for the issues. I've sent some gold bars your way as a compensation. I hope it helps!
We've forwarded the issue to the studio, so make sure you always have a good connection and your browser is up to date to prevent problems like these happening often.
Cheers,
Xarly
Hi George, Xarly wrote above that he added gold bars to your game so I do not think that you are going to get any additional from last week. I assume that what he gave you covered last week's challenge.
Hi George,Apologies for the issues. I've sent some gold bars your way as a compensation. I hope it helps!We've forwarded the issue to the studio, so make sure you always have a good connection and your browser is up to date to prevent problems like these happening often.Cheers,Xarly
Just about 20 minutes ago I did receive the rewards for the latest challenge Denize Star Dust. Thanks. Still hoping for results from last week's Dexter Space Race. ...
George Garcia
Thank you.
Thanks @Xarly for responding so quickly!
Hi George, I will forward your message to a King Admin to see if he can offer you further assistance.
Now it's in the middle of Denize"s Star Race. The ticket number for not getting rewards of Dexter's Space Race is 7266944. I cleared the cache etc on both my google chrome and safari browsers but no luck...
The challenge was Dexter Space Race.
HI George, which challenge are you talking about? Can you give me more information please?
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I really liked being able to earn gold bars, but that features seems to be gone now.
I noticed that the musical event disappeared while I was playing the last set (9) I finished but I didn't get any rewards because the event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
