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I would like my game reset. I have tried logging into a new account and it just kept me at the same place
Eric, you can look at this for information on what to do.
Here you have a few options:
1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being connected.
2) Uninstall the game and play whilst not connected to any account.
If you still need to contact us so that we can help you, remember to do it through HERE. Please be sure to select "Gameplay/Progress" and then "I have lost my progress".
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…