where are my rewards from collecting all of them little candies durring the game?

Question

were are my rewards?

i use a no contract cell phone so my counts get up there, the last time there was over 500, this time there were just over 350. i take the phone with me once in a while to get a live connection for updates for app's and games. when i get tot he end of the round it shows my collected candies, does it;s thing and then pops up 3 individual things i won, just 3 and rests back to "0" - so where's the rest of my rewards?

oh and that message bot of yours is worthless

Chris_Proctor · Answer

this only happened the last 2 times, before it would give me multiple items with multiple counts of each. as to my loosing anything, i can;t see how as it clearly shows how many of them special candies i have saved , it does it's thing and then pretty much all is lost, so to me, the issue is when it "does it's thing" before giving me next to nothing i rewards/boosters

Creative_Elsa · Answer

Hi Chris,

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device