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So disappointed this issue happened 2 times within 2 months and hundreds of reward candies lost, but officially has no solution to solve, and no intention to solve too, very disappointed.
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Hi Patricia, it's the weekend so I didn't expect anyone to respond to you yet. Hopefully you will hear from someone some time during this coming week but they are backed up so please be patient.
No King admin reply me till now
Hi Patricia, I will forward your message to a King Admin.
The reward candies which showed on the right hand side menu bar, which i earned when received 24/60/180 "c" candies and daily wheel. All of them disappeared.
Hi Patricia, I am not sure what you are trying to say. You said that the rewards were reset to zero (0)? Is this for a challenge event? Can you please give me more details?