Dropped back almost a 1000 levels

Lida_Da

Hi there,

I have a question regarding my levels in Chrome.

I'm at level 3710 in my progress, yet when I go to play Candy Crush on Google Chrome I can only start playing from level 2825? But when I open it in Internet Explorer it will let me start at level 3710. I prefer to use the Google Chrome web browser so I'd appreciate it if you could help me in this. I have searched for troubleshoots on the intenet but nothing seemed to solve my problem. Is this a known problem for other users and is there a simple solution to this problem?

Thanks in advance for any help provided!

Sincerely, Lida

Creative_Elsa

Hi Lida, it sounds like your game went back to the old version.  Here are some steps to help you get back on track:  https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back