Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
EVERY TIME I CLICK ON CANDY CRUSH SAGA TO PLAY ,IT STARTS TO LOAD THEN JUST FREEZES UP AND WONT LOAD AT ALL
Thanks for your response @QueenMia. The information that I gave above did work for some players and that's why I've been posting it and also my print screen has worked for some players who play on Firefox. At this point, I am going to offer my suggestions and yours, if that's ok with you.
Hey Karen,
I can see you flagged Facebook, so I would assume the answer to your question is there: https://care.king.com/en/candy-crush-saga/laoding-issue
This is happening only on Chrome browser from version 68 and higher - This has been forced by a change of behaviour on Chrome side. This means we have to review years of coding and it may take a rather long time.
This means that the best solution is for you to play using another browser, such as Safari, Firefox or Opera.
Sorry for the inconvenience, let us know if anything.
Thanks and have a fun-tastic day!
Mia
New here? Sign in or create an account to join the fun.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…