Not getting any lives in Candy crush level

Karen_M_Konczyk

I'm not receiving lives in Candy crush. I'm just getting my 5 refill but none from friends

_Elsa_

Hi Karen, you can only view 5 lives in your heart at a time.  Are you not seeing the envelope where you can click on it to get more lives?  A King Admin, Xarly wrote about the envelop on this link:  https://care.king.com/en/candy-crush-soda-saga/envelope-icon-missing