I cannot send or receive lives in Candy Crush on one of my devices. Appx 2 wks ago. Please help..

Question

Appx 2 weeks ago one of my Kindle fires stopped allowing me to give lives. the button is there but it does not react when I touch it.  My other devices still work.  how can I correct this problem?

Krysia1 · Answer

Hello i have same problem. On screens works only "x" button. Clicking on another one do nothing. It is problem on few computers with different software with my account.

Creative_Elsa · Answer

Hi Cathy, could you possibly do a print screen and upload it here?  Here is some information if you need help to do a print screen:  https://www.take-a-screenshot.org/android.html