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I just switched my phone from an an android to an iPhone. None of my apps crossed over to the iPhone. Now my levels are at 1 for both candy crush and soda. Can u please help me?
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Hi Cheryl, were you playing the game through Facebook or the Kingdom because they save your progress. If you haven't then don't worry because all you have to do is follow the steps on this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
If the troubleshooting doesn't help then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into your account and manually add it back but you need to be connected with either Facebook or the Kingdom.