Reset level to level 1

吴培裴_5987

I Woudl like to reset my level in my Facebook account to level 1 but unable to do so. Contacted king care only replied by a robot called Anna and she is not really answering my question. What should I do  

_Elsa_

Hi there, King cannot reset your game back to the beginning.  So if you were playing on Facebook or the Kingdom then you can try to play without logging into either one.  But I do have to let you know that when playing through either one of them your progress gets saved on the server.  If you don't log in with either one then you can lose your new progress at any time.  You could also start a new Kingdom account but make sure that you don't sync it with your current Facebook account.

吴培裴_5987

Why the developer can't reset it? 

吴培裴_5987

Can help me to delete my kingdom account ? 

_Elsa_

I don't know why they can't reset it but I can tell you that they can't delete your Kingdom account because I already asked them to delete a second account that I don't use.  I was told that they can't delete them.