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There was a glitch in paying for gold bars
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Gloria_Lepine
Posts: 9 Level 2
in Support
I was playing Candy Crush Saga Level 1888 when I tried to purchase Gold Bars to continue the game.
I first tried to purchase 50 Gold Bars but for five minutes it kept saying processing. I aborted and tried six more times for 10 Gold Bars each making a total of 110 Gold Bars. Then I tried my Mastercard Credit Cardand tried 7 times for 70 Gold Bars. There certainly is a glitch in this as no Gold Bars shows up on my game.
Could you either cancel my transactions or credit me with the 180 or so Gold Bars. The transactions were not completed and yet they went through to my Paypal account and Master card. This is very frustrating and I hope you can fix this. Thank you
Answers
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Hi Gloria,
Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
