the game doesnt update the same on my phone as it does on my computer please fix this

Courtney-4

since wednesday night it has been acting strangely levels only go to 3830 and not 3845 on my phone

_Elsa_

Hi Courtney,

Please follow the steps on this link to help you get your progress back:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

If the troubleshooting doesn't work, in the last paragraph there is a "here' hyperlink.  Click on it and complete the contact form.  They can go into your account and manually add it back for you.