Candy Crush app crashes before it opens on iPad.

Jessica_Lindsay

I updated app, made sure I had enough storage but app crashes every time I try to open it. I see orange screen for about 3 seconds and then it crashes. Been playing for years. 

Jessica_Lindsay

Hi Jessica, try some of these troubleshooting tips for your Apple device:  https://care.king.com/en/blog/article/retrieving-your-game-on-an-apple-device

If the troubleshooting doesn't work, then please take a print screen and upload it here so that I can get a better idea of what's going on.  If you need help with a print screen, please follow the steps on here:  https://www.take-a-screenshot.org/ios.html

Ya, none of these things helped. I open the app, the orange King screen comes up, the Candy Crush screen, then crashes. Every time. None of your suggestions helped. All other apps work.