Lost levels

Linda_Fessler

Please help me restore my levels on candy crush saga  I've been playing this game for 5 and1/2 years since I bought my I pad. I was almost to level 4000 when it told me to connect with Facebook, which I already was  I hit the button and zap, back to start. I have tried everything and can't get it back!,, please help! Sincerely, linda

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Creative_Elsa

Hi Linda,

Please follow the steps on this link:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

If the troubleshooting doesn't work in the last paragraph there is a "here" hyperlink.  Click on it and complete the contact form.  They can go into your account and manually add your progress back.