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Candy Crush no longer loads on facebook

stace77

After a computer update Candy Crush won't load on facebook. It says I need to install flash. But, since flash has been phased out this is not the solution. I can't get the game to load. How can I fix this so I can play Candy Crush again through facebook? (Google chrome is updated, and HTML5 compatible - it was working fine for months/years before this.)

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stace77

Hi stace77, Chrome is a problem browser and the studio is aware of this. You can read what Queen Mia wrote about this browser here: https://care.king.com/en/candy-crush-saga/laoding-issue
It is suggested that you play the game on a different browser - Edge, Opera or Firefox but even Firefox has a bit of an issue so try the first or second browser instead.

I downloaded Opera and same thing. Nothing loads at all. It only has the icons for twitter and instagram and says I need to download the lastest flash player (which was phased out a long time ago already).

Creative_Elsa

Yes! I always play on Firefox but some have reported issues with that browser too. I'm glad that you finally got the game going! Thanks for letting me know.

stace77

Firefox worked! Finally!

stace77

I agree, something is crazy this weekend! Yes, browsers are up to date. I downloaded Opera just for this purpose today. I'll try firefox next.

Creative_Elsa

That makes no sense that you try to play the game and it's telling you to get the latest flash player. Are your browsers up-to-date? The game is not played with flash. Something is going crazy this weekend! Have you tried Firefox? I play on Firefox and have no problem and it doesn't ask me to get flash so try that browser.

stace77

Creative_Elsa

Hi stace77, Chrome is a problem browser and the studio is aware of this. You can read what Queen Mia wrote about this browser here: https://care.king.com/en/candy-crush-saga/laoding-issue

It is suggested that you play the game on a different browser - Edge, Opera or Firefox but even Firefox has a bit of an issue so try the first or second browser instead.