I have lost my progress

Cihan_Konca

When I exit halfway through the Candy Crush Saga or when I'm taking long break in the middle of the game : All the prizes won in the previous game are disappearing.

I deleted the game and reinstalled it. But the problem continues. Also I asked other users, they have no problem. 

Could you help me about this issue please?

Creative_Elsa

Hi Chan, what challenge are you referring to?  Is it the Space Dash/Helmet challenge where you have to clear a level and then you get a free booster to use in the next level?  If you are exiting the level before it's done, yes you will lose all rewards that you had accumulated because you have to complete it on the first try.  This is the way that it was set up so uninstalling and reinstalling the game will not change this.