Daily Jackpot didn't pay out on wheel

Regina_Poe

I spun my daily wheel and it landed on the jackpot and it gave me the item next to it and not the jackpot items. It was my first time ever hitting it and i was so excited. Until it never gave it to me. I have 2 pics of it on my phone. How can i send those to you and get my jackpot?

Creative_Elsa

Hi Regina, is there anyway that you can get those print screens to us?  Since it's on your phone you might not be able to upload it directly here but a King Admin suggested using one of these and then sending the link here.

"Upload from mobile devices can sometimes be tricky - not all mobile browsers are fully compatible. You might have to try with another mobile browser or alternatively upload the image to Google Photos, OneDrive, Flickr, Dropbox or similar and then post the image URL here."