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Merge 2 emails

Summer_Kitkat
Summer_Kitkat Posts: 10

Level 2

I REALLY want my level progress from one email to transfer to another email of mine, that is connected to Facebook. 

Answers

  • _Elsa_
    _Elsa_ Posts: 37,294

    Hi Summer, you can't merge 2 emails into one but we can help you get that progress going on your email address that you'd like to use. 

    Please follow the steps on this link:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back.  If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink.  Click on it and complete the contact form.  They can go into the account and manually add the progress back.

  • Summer_Kitkat
    Summer_Kitkat Posts: 10

    Level 2

    Hi Summer, you can't merge 2 emails into one but we can help you get that progress going on your email address that you'd like to use. 

    Please follow the steps on this link:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back.  If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink.  Click on it and complete the contact form.  They can go into the account and manually add the progress back.

    I completed that form after reading the steps. The options I was told to choose weren't there though.
  • Summer_Kitkat
    Summer_Kitkat Posts: 10

    Level 2

    Hi Summer, you can't merge 2 emails into one but we can help you get that progress going on your email address that you'd like to use. 

    Please follow the steps on this link:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back.  If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink.  Click on it and complete the contact form.  They can go into the account and manually add the progress back.

    Hello???

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