Losing lives that I have not used in Candy crushed, where are they going?

Deidre_Compton

I don't use all of my lives each time and when I go back to get more they are gone

Elsa

Hi Deidre, where are you playing the game - mobile or computer?  If you are using a mobile device then all lives and boosters are saved just to that device so that you can play the game offline.  For that reason, any crash or updating of the operating system or even if you uninstall and reinstall the game, you will lose all lives and boosters.

Elsa

Hi Deidre, your message came through twice so please check your messages because i just responded to the other one that you posted.

Deidre_Compton

This only happens when playing on computer

Elsa

Thanks for writing back Deidre.  So are you seeing the backpack with your accumulation of boosters?  When you open this backpack your boosters are not the same or they are all gone?