Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Re Installed game and lost everything
Harriet_Dunkason
Posts: 9
Level 1
in Support
Good Afternoon,
I was on level 1538 (can’t remember exactly) and I have reinstalled the app on my phone and I have lost all of my progress. It was connected to Facebook. Please may you reinstate my levels.
Thank you.
0
Best Answer
-
Hi Harriet,
Please follow the steps on this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back. If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into the account and manually add the progress back.
0
Answers
-
Hi Harriet,
Please follow the steps on this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back. If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into the account and manually add the progress back.
0
