Bought Gold in Candy Crush Friend, but did't recieve any gold. And Game already charged my m twice.

Tatau_Saengaram

I Bought Gold in Candy Crush Friend, But the pop up was shown no internet connection. So, I bought gold again and the massage was shown the same. After that time, I've got 2 mails that my purchased were successful, but I didn't recieve any gold in my games.

I want my money back.

Creative_Elsa

Hi Tatau,

Thanks for posting on King Care.  As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

Also please take note that any questions regarding their new game, Candy Crush Friends Saga, must now be posted in their community.  Here is the link if you need it to address future questions for this game:  https://community.king.com/en/candy-crush-friends-saga/