was in 2nd place with less than 9 hours to go but when i returned today, i received no information

Question

as to what place i finished. i expected to finish no lower than 5th place but again, i get nothing. the last contest ended in the same way. i wasn't in 2nd but should have been high enough to receive some prizes, got nothing, no info as to where i finished either.

David_Chegash · Answer

Hi David,

To qualify for the reward, you must have been in the top 3 on the Leader Board at the "exact" time when the challenge finished.  It cannot be at any point during the event.   When it ends, you will be able to see where you ranked and then the rewards will be paid out.  If you didn’t wait until the event ended, then you might have been bumped down in the rankings by others who played to the end.

If ever you play a challenge with the leader board and you are in the top 3 and didn't get your rewards, they are going to ask if you did a print screen as proof that you won it.  So please make sure to do the print screen immediately because once you make a claim and didn't get anything there won't be any proof that you won.

screw this. when i get near the top, a miracle occurs and i get nothing. before, even if i didn't make the top three, i was always told where i finished. twice now, i haven't been told anything!!

Creative_Elsa · Answer

Hi David,

To qualify for the reward, you must have been in the top 3 on the Leader Board at the "exact" time when the challenge finished.  It cannot be at any point during the event.   When it ends, you will be able to see where you ranked and then the rewards will be paid out.  If you didn’t wait until the event ended, then you might have been bumped down in the rankings by others who played to the end.

If ever you play a challenge with the leader board and you are in the top 3 and didn't get your rewards, they are going to ask if you did a print screen as proof that you won it.  So please make sure to do the print screen immediately because once you make a claim and didn't get anything there won't be any proof that you won.