Yesterday, I had about 175 sent games from friends & today I have none. My ID: 1033326110

Question

I play Candy Crush Saga on Facebook on my desktop. I had saved up about 175 sent games from friends.  This morning when I went into Candy Crush, I knew something wasn't right:  the music came on (which I have muted) & a got 2 tutorials on how to combine candies.  When I finished my game (#3840) I went to check my 'messages' and all my games sent by friends were gone.  Any help in getting them back???

Barbara_Blank · Answer

Hi Barbara, are you referring to your lives?  I'm not sure why your lives disappeared but I'd like you to please check your Facebook settings to make sure that everything is up-to-date.

https://care.king.com/en/candy-crush-saga/friend-list

Please let me know if you had to do this and if it is now working for you.  Unfortunately, if it's lost lives, King cannot replace them for you.

Hi Elsa....Lives that 'friends' send you.  In the 'Your Messages"  their is an envelope where friends had sent me 'lives' .  Yesterday I had, like I said, about 175 and today they are gone.  Thanks for the help.  Hope this makes sense!!

Creative_Elsa · Answer

Hi Barbara, are you referring to your lives?  I'm not sure why your lives disappeared but I'd like you to please check your Facebook settings to make sure that everything is up-to-date.

https://care.king.com/en/candy-crush-saga/friend-list

Please let me know if you had to do this and if it is now working for you.  Unfortunately, if it's lost lives, King cannot replace them for you.