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Hello, I m not receiving lives from friends. What can I do?

Ioanna_Christou

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Creative_Elsa

Hi Ioanna, please check your settings on Facebook first to see if this works for you: https://care.king.com/en/candy-crush-saga/friend-list https://care.king.com/en/candy-crush-saga/friend-list

If not, then let's try some troubleshooting. Click on this link: https://www.elsalanger.net/blog/troubleshooting-tips

I would also like you to please check if you have the most recent version of the game.

On Android, Go to Settings > application settings > manage application, then tap on the app. It'll say the version you are running under the name.

On Apple, Go to the App store > click on the game app, and it will say it under the name.

On Windows 10, Go to the Settings > click on the game > click on Advanced settings, then you will see what version you have.

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Ioanna_Christou

Hi Ioanna, please check your settings on Facebook first to see if this works for you: https://care.king.com/en/candy-crush-saga/friend-list https://care.king.com/en/candy-crush-saga/friend-list
If not, then let's try some troubleshooting. Click on this link: https://www.elsalanger.net/blog/troubleshooting-tips
I would also like you to please check if you have the most recent version of the game.
On Android, Go to Settings > application settings > manage application, then tap on the app. It'll say the version you are running under the name.
On Apple, Go to the App store > click on the game app, and it will say it under the name.
On Windows 10, Go to the Settings > click on the game > click on Advanced settings, then you will see what version you have.

I have actually tried everything, and I still cant send nor receive lives from friends

Ioanna_Christou

Hi Ioanna, please check your settings on Facebook first to see if this works for you: https://care.king.com/en/candy-crush-saga/friend-list https://care.king.com/en/candy-crush-saga/friend-list
If not, then let's try some troubleshooting. Click on this link: https://www.elsalanger.net/blog/troubleshooting-tips
I would also like you to please check if you have the most recent version of the game.
On Android, Go to Settings > application settings > manage application, then tap on the app. It'll say the version you are running under the name.
On Apple, Go to the App store > click on the game app, and it will say it under the name.
On Windows 10, Go to the Settings > click on the game > click on Advanced settings, then you will see what version you have.

Sorry, I went to settings, but I cannot find advanced settings, for the most recent version of the game

Creative_Elsa

Hi Ioanna, please check your settings on Facebook first to see if this works for you: https://care.king.com/en/candy-crush-saga/friend-list https://care.king.com/en/candy-crush-saga/friend-list

If not, then let's try some troubleshooting. Click on this link: https://www.elsalanger.net/blog/troubleshooting-tips

I would also like you to please check if you have the most recent version of the game.

On Android, Go to Settings > application settings > manage application, then tap on the app. It'll say the version you are running under the name.

On Apple, Go to the App store > click on the game app, and it will say it under the name.

On Windows 10, Go to the Settings > click on the game > click on Advanced settings, then you will see what version you have.