Erase my candy crush

Paula_Meirinho

Please erase it now! Its really important to me. I want to start on level 0

As soon as you can please! Erase all my progress. I want to start from 0 level....please!! If you can't do it give me a phone number or any person that can help me. Thank you Candy Crush Team

Creative_Elsa

Hi Paula,

King cannot start you back at level 1.  The only way that you can start back at the beginning is to play through Facebook or the Kingdom if you never played with that before.  Or if you did, then play without it but I have to warn you that playing with them your progress gets saved so without them you can lose your progress at any time.  Or you can go to king.com and create a new account but make sure that you never sync it with your Facebook account.