Level 971 in 12 moves

Alex_Russell

For what seems like the thousandth time I have got restricted moves on a level. This one is the most exetreme yet - get five yellows in 12 moves. As far as I can see, every person with this issue on any level who posts a question gets exactly the same explanation but it doesn’t help. Ready to delete the app. Please help

Creative_Elsa

Hi Alex,

Thank you for posting here in the community. You can read what Queen Mia wrote about this here:  https://care.king.com/en/candy-crush-saga/level-changing-on-candy-crush-saga-not-getting-the-same-amount-of-moves-as-your-friends

If you see videos online showing more moves, this is the reason.  The videos are outdated because the video creators make them when the levels are first released.  The studio monitors all levels when they are released and they check to see how many players clear a specific level and how long it takes for them to clear it.  If it's too easy or too difficult they will "tweak" the levels a bit.  The video creators can't keep up with the studio changes so you are still only seeing the first video release.