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iOS devices - Action is required on your device regarding our games

CezdiamondCezdiamond Posts: 6,507 Community Manager

The auto-update feature in your App Store may have defaulted back to 'disabled'. 

This needs action on your part to to re-enable it, to ensure that games and other Apps are regularly updated with the latest in level episodes, bug fixes and forthcoming features.  

This also means that your notifications for updates won't show as available on your App Store icon, until you accept the Terms and Conditions in the new update.

To resolve this is very easy and only needs you to take a few steps : 

  1. Open the iTunes App Store on your iOS device
  2. Tap the 'Updates' button shown at the bottom of the screen
  3. Update any Apps which require it by tapping the update button next to the App
  4. Your device should prompt you with new Terms and Conditions, which you will need to 'Accept' if you'd like your device to continue to automatically update your Apps. 

Taking this step will mean you don't need to regularly visit the App Store Updates screen to manually confirm the download of your App updates.


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