Andriod to ios issues

pstein27

hey guys, i just switchted to iphone from samsung and for the first time facebook and kingdom sync will not restore my progress. I tried clearing the cache and deleting both fb and candy crush. Any thoughts?

_Elsa_

Hi @pstein27, 

Please follow the steps on here to help you get your progress back.

https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

If the troubleshooting doesn’t work, then please complete the contact form and they can manually add it back for you.

https://soporto.king.com/contact